Below expectations
Poorly organised on the day. The staff seemed unsure of the schedule themselves. Went as a group of four and everyone was happy.
9 found this helpful · ReportA 4-star address in Mexico City with an Aztec city under a colonial one, and the food that follows. Suites with separate living space, a full-service spa and breakfast included.
This is a 4-star hotel in Mexico City, chosen for its position — close enough to walk to the centre, quiet enough to sleep well. Rooms are spacious, the bathrooms are marble, and the breakfast buffet runs until mid-morning. A concierge will arrange tickets, tables and transfers for anything you do not want to arrange yourself.
the hotel reception
Avenida Reforma, 06600 Ciudad de México
Wheelchair accessibleFree cancellation up to 7 days before arrival, then a graduated scale down to the first night.
Poorly organised on the day. The staff seemed unsure of the schedule themselves. Went as a group of four and everyone was happy.
9 found this helpful · ReportNot what was advertised. The description promised more than the experience delivered. The children loved it, which is the real test.
23 found this helpful · ReportBooked last minute and it still went perfectly. Confirmation was instant and the instructions were clear. The children loved it, which is the real test.
35 found this helpful · ReportThe photos do not do it justice. We spent far longer here than we planned to. The children loved it, which is the real test.
34 found this helpful · ReportReviews are only accepted from guests who completed a booking with EasyTrip.